Relaxo Player

Terms of Service

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10min

Privacy & Terms & Contact Us

Have a question? https://relaxoplayer.com/contact to let us know.

Thank you for selecting Relaxo Player. Our commitment is to solely showcase content added by users and play their content within the app. The Relaxo Player App supports a variety of extensions, including but not limited to MPEG2Video, h264, h254, AV1, and Live stream IPTV support.

Important Note: Please read carefully before using the app.

At Relaxo Player, we highly value your privacy and the security of your personal data. It is our priority to be transparent about our policies, ensuring you feel confident in using our products and services. This includes clarifying how we collect, use, store, process, and share your personal data. We also stress that we neither endorse nor take responsibility for any use or provision of inappropriate content when using the application.

By watching with Relaxo Player users agree to be interrupted by any other stream in their playlist or recent items at any time or by any other visual or audio content. Any automatic interruptions are deemed to be requested by the user as standard use of the system and we do not take responsibilty for the display of any unexpected content of any kind, it is the sole responsibility of the user to ensure audio and visual level consistency and compatibility between streams.

Users are accountable for the content they provide and use within the application. By utilizing the app, you are agreeing to be bound by our Terms. If you disagree with these Terms, please refrain from using our apps. If you are representing an organization while using our products, you are binding that organization to these Terms, signifying your authority to do so. By utilizing the app, you are agreeing to arbitration in a court of our choosing first in the event any complaint is brought forth.

Important Note/Disclaimer:

Relaxo Player App is a free app designed to play various multimedia files and streaming protocols. We explicitly discourage the use of illegal or copyrighted content within the app. Relaxo Player does not supply any media or content; it functions solely as a video player app. Relaxo Player is not affiliated with any third-party provider, and it does not distribute illegal or copyrighted content to users.

We do not endorse the streaming of copyrighted material without proper authorization from the copyright owner. Users bear responsibility for their content when utilizing Relaxo Player.

Auto-Renewing Subscriptions:

  • Subscribed users enjoy unlimited access to the app, including personal features, along with an ad-free experience.

  • Unsubscribed users can still access these features but with certain limitations.

  • Payment will be charged to the Account upon confirmation of purchase.

  • Subscription automatically renews unless auto-renew is turned off at least 24 hours before the current period ends.

  • Account will be charged for renewal within 24 hours before the end of the current period, at the cost of the renewal.

  • Users can manage subscriptions and disable auto-renewal through Account Settings after purchase.

  • Any unused portion of a free trial period, if offered, will be forfeited upon subscription purchase.

Personal Data We Collect From You:

We have outlined the categories of personal data we collect and use about you, as well as how we collect it, in the tables provided below.

User Data

This is the personal data that is provided by you or collected by us to enable you to use our products or services. Some of the personal data we will ask you to provide is required in order to using the products.

How We Utilize Your Personal Data:

In the course of your interaction with the Relaxo Player App, we employ diverse technologies to process the personal data we gather about you. This is undertaken for several purposes, and we elaborate on these reasons in the table below. The table outlines the grounds on which we legally process your personal data, the corresponding legal bases that authorize us to do so, and the categories of personal data employed for these specific purposes:

  1. To understand, diagnose, troubleshoot, and fix issues with the Relaxo Player App's or services.

    • Legal Basis: Performance of a Contract, Legitimate Interest

    • Categories of Personal Data: User Data, Usage Data

  2. To evaluate and develop new features, technologies, and improvements to the Relaxo Player App's or services.

    • Legal Basis: Legitimate Interest, Consent

    • Categories of Personal Data: User Data, Usage Data, Voice Data

  3. For marketing, promotion, and advertising purposes.

    • Legal Basis: Legitimate Interest, Consent

    • Categories of Personal Data: User Data, Usage Data

  4. To comply with legal obligations and law enforcement requests.

    • Legal Basis: Compliance with Legal Obligations, Legitimate Interest

    • Categories of Personal Data: User Data, Usage Data

  5. To fulfill contractual obligations with third parties, such as licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content.

    • Legal Basis: Legitimate Interest

    • Categories of Personal Data: User Data, Usage Data

  6. To establish, exercise, or defend legal claims.

    • Legal Basis: Legitimate Interest

    • Categories of Personal Data: User Data, Usage Data

  7. To conduct business planning, reporting, and forecasting.

    • Legal Basis: Legitimate Interest

    • Categories of Personal Data: User Data, Usage Data

  8. To detect fraud, including fraudulent payments and fraudulent use of our products or services.

    • Legal Basis: Performance of a Contract, Compliance with Legal Obligations, Legitimate Interest

    • Categories of Personal Data: User Data, Usage Data, Plan Verification Data

If you need more details regarding the assessment conducted by Relaxo Player to justify its reliance on the legitimate interest legal basis according to GDPR, please refer to the 'How to contact us' section at the end of this Policy.

SHARING OF YOUR DATA

We have outlined the categories of individuals or entities who may receive the personal data collected or generated through your use of Relaxo Player.

PERSONAL DATA YOU CAN OPT TO DISCLOSE

The specified personal data will only be shared with the categories of recipients described in the table below under the following circumstances:

  • When you opt to utilize a particular feature of Relaxo Player that necessitates the sharing of specific personal data for the proper use of our products or services.

  • When you grant us permission to share the personal data, such as by selecting the appropriate setting in Relaxo Player or by authorizing through a presented consent mechanism.

Information that may be shared:

Categories of Recipients: Advertising Partners

Reason for Sharing:

Categories of Recipients: Law Enforcement and Data Protection Authorities

Reason for Sharing:

We share your personal data when we, in good faith, believe it is necessary to comply with a legal obligation under applicable law or respond to valid legal processes, such as a search warrant, court order, or subpoena. Additionally, we share your personal data when we, in good faith, believe it is necessary for our own or a third party's legitimate interests related to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or preventing death or imminent bodily harm. This is provided that we consider such interests are not overridden by your interests or fundamental rights and freedoms that require the protection of your personal data.

DATA RETENTION AND DELETION

We retain your personal data only for the duration necessary to provide Relaxo Player services and for legitimate business purposes. This includes maintaining product performance, making informed decisions about new features, complying with legal obligations, and resolving disputes. Some of your personal data is kept for as long as you remain a user of Relaxo Player. If you request, we will delete or anonymize your personal data unless legal obligations require its retention, such as in cases of unresolved issues or for our legitimate business interests like fraud prevention and maintaining user security.

TRANSFER TO OTHER COUNTRIES

Relaxo Player may share your personal data globally for the purposes outlined in this Policy. Processing or sharing with third parties may occur in countries different from your own, subjecting your personal data to privacy laws that may differ.

KEEPING YOUR PERSONAL DATA SAFE

We are dedicated to safeguarding your personal data. We employ technical and organizational measures, including pseudonymization, encryption, access, and retention policies, to protect the security of your personal data. However, it's important to note that no system is entirely secure.

CHILDREN

Relaxo Player is not intended for children under the age of 16. It is not offered to children where processing their personal data is illegal without parental consent under GDPR or other local laws. We do not knowingly collect personal data from children under 16 years or the applicable age limit. If we discover such data has been collected, we will take necessary steps to delete it.

ABOUT THIS POLICY

This Policy outlines essential details regarding your personal data relationship with Relaxo Player. It applies to all products and services. Any changes to the way we collect or process your personal data will be communicated. The aim is to ensure your understanding of the data collected, the reasons behind it, and how it enhances your experience with the Relaxo Player app.

For questions or concerns, please refer to the 'How to contact us' section at the end of this Policy. If you disagree with the content, remember it's your choice whether to use the app.

CHANGES TO THIS POLICY

We may occasionally update this Policy. Material changes will be prominently communicated through the Relaxo Player app, email, or device notifications. Please read any notices carefully.

HOW TO CONTACT US

If you have questions, contact us through https://relaxoplayer.com/contact page. We appreciate your interest in the Relaxo Player app.